Login via browser will no longer be possible

By the 24th of September it will no longer be possible to login to CABAS or CAB Plan via the browser. The embedded login must be used. To activate the embedded login, you need to install the Microsoft Edge WebView2 runtime on the client machine.

Install WebView2

WebView2 installer can be downloaded here. https://developer.microsoft.com/en-US/microsoft-edge/webview2/#download-section Länk till annan webbplats.. 

Select the ”Evergreen Standalone Installer”-version that suits your computer.

Please note that the installation of WebView2 Runtime requires ”local admin” privileges for the user on the client machine. Also make sure that you are using one of the following web browsers: Google Chrome or Microsoft Edge.

Organizations with centrally managed distribution and installation for client machines need to handle the installation of WebView2 Runtime separately.

You will need to retype your password

You will need to enter a username and password. If you do not know your login details, you are encouraged to request a new password well in advance. Information on how to change password can be found on the support site or via the support department.

Impact on systems using Citrix

Organizations running CABAS via Citrix need to adjust their configuration to exclude WebView2 “msedgewebview2.exe” from so-called Citrix hooks. More information is available in updated installation instructions for CAB Service Platform and at Citrix: https://support.citrix.com/article/CTX107825 Länk till annan webbplats, öppnas i nytt fönster.

Why is CAB doing this?

The embedded login creates a more secure and seamless login experience. This change is a consequence of the operation of our central login system (CaaS) being moved to Microsoft's cloud service Azure. To live up to the standards and requirements our customers expect of our products, we need to take advantage of the functions it offers.

This change has been announced via e-mail and on our website since September 2021 and it is now time to shut down the legacy login method.

Feel free to contact us if you have any questions or need help installing WebView2.