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  • Changed login in CAB Service Platform - for IT

Changed login in CAB Service Platform - Information for IT personnel

As of Oktober 23rd, new login routines will be introduced in the CAB Service Platform (CABAS and CAB Plan). A new security feature (CaaS2) will be enabled. We will also enable the login to be embedded within the CAB Service Platform. This will give the user a more seamless login experience.

What does this mean?

To activate the embedded login, the Microsoft Edge WebView2 control must be installed on the client machine to support embedded browser windows. Until then the current web login will work as before.

What must be done?

Install WebView2

To activate the embedded login, the Microsoft Edge WebView2 control must be installed on the client machine to support embedded browser windows. If the control "Microsoft Edge WebView2" is not available on the client machine, the login will be opened in a separate web browser window just like the current solution. However, WebView2 will be a mandatory system requirement starting some time during spring 2022. The exact date will be announced later.

  • WebView2 installer can be downloaded here. https://docs.microsoft.com/en-us/microsoft-edge/webview2/ Länk till annan webbplats, öppnas i nytt fönster.
  • The installation package for the CSP-client will contain the WebView2 ”Evergreen Bootstrapper”, which handles the download and installation of WebView2 ”Evergreen Runtime” from Microsoft servers.
  • Please note that the installation of WebView2 Runtime requires ”local admin” privileges for the user on the client machine. Organizations with centrally managed distribution and installation for client machines need to handle the installation of WebView2 Runtime separately.

Impact on systems using Citrix

Organizations running CABAS via Citrix need to adjust their configuration to exclude WebView2 “msedgewebview2.exe” from so-called Citrix hooks. More information is available in updated installation instructions for CAB Service Platform and at Citrix: https://support.citrix.com/article/CTX107825 Länk till annan webbplats.

Impact for the user

The user will need to enter a username and password. Users who do not know their login details are therefore encouraged to request a new password well in advance of 23 October. Information on how to change password can be downloaded here: How to change password in CABAS and CAB Plan (pdf) Pdf, 108.8 kB, öppnas i nytt fönster.

Also make sure that the users are using one of the following web browsers, which are supported by CABAS/CAB Plan: Google Chrome or Microsoft Edge.

Why is this done?

This is done to improve user experience and security in CABAS and CAB Plan.

Embedded web

The embedded login will give the user a more seamless login experience. Furthermore, this is also done as a preparation to replace various parts/services in the CSP client in the future. By that we can continously replace desktop based services with web based services. This will make the CSP client a so-called hybrid application (see schematic image), where the user feels that the system consists of a cohesive interface, but where different parts/services are delivered with different technologies.

Schematic image of a hybrid application

Increased security for user login

In connection with this the operation of our central login system (CaaS) being moved to Microsoft's cloud service Azure. In order to live up to the standards and requirements our customers expect of our products, we need to take advantage of the functions it offers. The change we are making now involves the transfer and management of login information (username and password in encrypted form) to Microsoft's cloud service Azure.

Contact

Feel free to contact us if you have any questions at support@cab.se.