How has the connection to Kuralink created value for you?
- We discovered that all communication with the insurance companies was smooth in Kuralink (Boka Doktorn). It simplified processes in contact with insurance companies, which at the time constituted a large part of our business. Suddenly we were able to do everything digitally, without calling either the contact persons at the insurance company or the patient.
All calls and manual work were automated. Everything's going faster. In the past, you could spend hours searching for the right person over the phone, sometimes you had to call around to different people to get to the person you were really looking for. Now you come directly to the person you are looking for via Book the Doctor.